Analysing instruments for measuring perceived sport service quality: A literature review
نویسندگان
چکیده
منابع مشابه
Instruments for measuring service quality in sport and physical activity services.
Studies that conceptualize and measure quality in sport services date back to the last two decades. The present study aims to examine quality in sport services in terms of the classification of participant services and spectator services and to provide a summary of the empirical studies carried out to date. This study demonstrates that sport services literature is still in its infancy and no ag...
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ژورنال
عنوان ژورنال: cultura_ciencia_deporte
سال: 2015
ISSN: 1696-5043,1989-7413
DOI: 10.12800/ccd.v10i28.516